Charlie - Lover of customer service and retail experiences.

Lover of customer service and retail experiences.
20 Posts
Italian Fashion on our high street!

Italian Fashion on our high street!

Katie, the owner of Shoenique, which is on the high street in Scarborough has so much love for the brand, and it shows. Listening to Katie’s story, which she tells with pride, energy, and emotion, is lovely. She has a “passion for fashion”, the Italian style is apparent, it's classy, elegant and stunning. The shop is beautiful and designed well, the visual merchandising is creative, eye-catching, and fresh with colour. The customer service here is excellent, nothing is too much trouble, and it’s easy to see why Katie has so much support from her many loyal customers. The business is…
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7 Uplifting things to do in May.

7 Uplifting things to do in May.

Writing a letterWriting a letter - some might say is a lost art thanks to social media but it is still favoured by many and is an excellent way of letting someone know you are thinking of them. The act of taking your time to sit and write to a friend is not only therapeutic for yourself - but it will also mean so much to the receiver too. There are so many places now to find beautiful, writing paper. We love the writing paper at WHSmith not only do they sell writing pads for all your doodles you can…
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Out with the old in with the new! 👡

Out with the old in with the new! 👡

Just as spring cleaning the home is a thing, at this time of year, I like to have a good look at what I have in the shoe department to make sure the sandals and pumps are still good for the coming year. Digging out my footwear and lining it up, I realise they have all seen better days! So, it’s time to get out there and see what’s on offer. I head down the high street to Pavers, which is a favourite of mine, and not just because there is so much choice but because the customer service is…
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Green Owl Restaurant

Green Owl Restaurant

We love to find somewhere unique, different, yet traditional, and the Green Owl in Hornsea has all that as well as fantastic customer service and is truly worth a visit. The design style of furniture and lighting is beautifully set out. In addition, this little gem of a place is warm, friendly and inviting. There is so much choice on the menus, the Green Owl Restaurant prepares delicious food that starts with a breakfast menu, followed by the lunch/dinner menu, serving you till 8 pm. If you are thinking of trying something different then look no further, traditional as well…
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Brewers Kitchen and Deli

Brewers Kitchen and Deli

Heading inside Brewer's kitchen and Deli in Hornsea Freeport, I was met with a warm, friendly atmosphere and a wonderful aroma.The team were happily working, busy serving customers their drinks and food, and though I had enjoyed a breakfast a little earlier, I couldn't resist a toasted buttery teacake with my cup of tea, which was delicious. 😋Brewers is spacious, beautifully set out with lovely seating and some big comfy sofas. Delicious homemade food using local produce awaits you and you will not be disappointed, there is so much to choose from it's easy to get excited. After finishing my…
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The Yorkshire Pudding!

The Yorkshire Pudding!

I could wax lyrical about Yorkshire and the great food the Yorkshire Coast has to offer, what we are famous for, and just generally how lucky we are to live in such a beautiful place that has an abundance of amazing produce. But for me personally the pinnacle has to be the Yorkshire pudding. Put the words Yorkshire and Pudding together, and an image of a crisp, golden beauty dipped with gravy comes to mind and I can not think of anything more delicious to make this March. There are many dishes that you can make using Yorkshire Puddings as…
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Put your best foot forward.

Put your best foot forward.

Which to choose! I often wonder if guys have the same or a more challenging time getting footwear. I mean, we all know if a shop is there with footwear offerings, customers will come. Whether it's boots, shoes, trainers or sandals,, let's face it,, we like to try them on and check out what they look like in the little mirror strategically placed on the floor. Footwear shopping is something else for me. The first shop I go into, I usually see what I want, but just in case, I end up walking from one end of the town to…
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Holiday, Holiday, Holiday 🎵

Holiday, Holiday, Holiday 🎵

A Short Break 🐚 Getting away for a holiday is lovely, and we all have our favourite places.Whether you have to fly, drive or take a train to get to your holiday destination, it's all part of the experience and can be very exciting on the day.The build-up and making sure you have packed everything well that part can be, well, let's say it can be challenging for several reasons.For many, including myself, holidays have been non-existent for a couple of years, so imagine how delighted I was the other day when hubby said, "get packed, we are going away…
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Shopping for my man! 🤔

Shopping for my man! 🤔

Getting it right! When I get the chance to shop for clothes for my man, well, all I can say is YES! It's not that often that I get to shop for him, in fact, it's hardly ever. Usually, my guy knows what he wants, gets ready, sets off to the shop of choice, and well, that's it, he gets what he went for! Then, he's back home, feet up on the sofa, telly on raising his cup of coffee in his hand at me before I've had the chance to say, "what do you want for tea"! Today, however,…
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Keeping Warm 🧣

Keeping Warm 🧣

Hats, Scarves and Gloves, matching or not? Passing the time, chatting with friends, listening to each other's points of view on specific topics can be pretty educational and thought-provoking. However, we all know we can talk about, well, just about anything! I was listening to my friend talking about her purchase of a new hat and scarf, she then added gloves into the mix, and it sounded like she had lost a penny and found a pound! "It's a matching set," she declared! So for the next 10 minutes, our conversation was about hats, scarves and gloves, which looks best,…
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